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검색

CUSTOMER SERVICE

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

주문 안내

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

결제안내

Italy Asia US
34.5 215mm 4.5
35 220mm 5
35.5 225mm 5.5
36 230mm 6
36.5 235mm 6.5
37 240mm 7
37.5 245mm 7.5
38 250mm 8
38.5 255mm 8.5
39 260mm 9
39.5 265mm 9.5
40 270mm 10

배송안내

  • Shipping period : 3-10 Business Days after ordering

    All shipments will be sent via Fedex Priority


    Over 300 USD: Free shipping on orders

    Less than 300 USD: 50 USD Shipping fee will be charged for orders



    Notice


    Shoes

    Only sizes that are currently available for purchase are exposed, and will be shipped on the day or the next business day of your order.

    Please note that we accept no returns, no exchange and no refund.

    We appreciate to understand our policy.


    Socks

    Will be dispatched on the day or next business day of your order.



    Customs and Duties


    Since ‘Country of Origin’ is issued to the countries below, customs may not occur or small amounts may occur depending on the region.

    United States, Canada, Australia, New Zealand, EU, United Kingdom


    Except for the countries above, the recipient will be held responsible for international shipments which may be subject to import duties and taxes.

    Please be advised that these charges are levied by the destination country and we do not have control over them.

    In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.

    Relevant expenses (round-trip shipping, customs, etc.) will be claimed according to conditions.

기타안내

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.